In this Policy, "we" and similar terms means Beebuzz, and "you" and similar terms means you, the individual.

This Policy explains what personal information we collect, how and why we use it, who we disclose it to, and how we protect your privacy. It also outlines your rights regarding your personal information. 
We are Beebuzz, a registered company (company number 14588456) and for the purposes of data protection laws, we are the "data controller". This means we control how your personal information is processed. If you have any questions about the use of your personal information, please contact us through our website. By providing us with your personal information, you agree to its collection, use, and processing in accordance with this Policy. 

When do we collect Personal Information?

We collect personal information from you through various means, such as online orders through our website, interactions on social media, email, and phone calls. By communicating with us through these channels, you may provide personal information, such as contact details, preferences, and interests. We limit the collection of personal information to what is necessary for our purposes.

We collect various types of personal information from you. This may include your name, address, phone number(s), date of birth, email address, credit card number, gender, language preference, merchandise preferences, and, where required by law, your identity or formal documentation.

How do we use your Personal Information?

We may use your personal information for various purposes, including but not limited to:
•    processing your payments and protecting against fraudulent transactions.
•    protecting Beebuzz against fraudulent transactions and for profit protection purposes.
•    presenting our website's content in the best way for you.
•    providing you with goods and services, and direct marketing.
•    analysing our sales, and your needs and preferences.
•    enabling you to participate in promotions and manage your membership.
•    processing product returns.
•    responding to your queries, requests, or complaints.
•    developing new products and services.

We keep your personal information for as long as necessary to maintain the customer relationship. Legal or regulatory reasons may require us to keep your information longer. If you opt in to receive marketing or other forms of communications, we will keep your information as long as necessary these purposes unless you withdraw your consent or unsubscribe. 

We may share your personal information if required by law or competent authority. Also, we may disclose it to comply with regulatory obligations like adverse reaction reporting.

Sharing your Personal Information

We may share your personal information with carefully selected companies or contractors for services, not-for-profit entities for charitable purposes, or third parties who acquire us or our assets. If you don't want us to use your information for direct marketing or pass it on to third parties for marketing purposes, let us know. We will only use your information for specified purposes or for legal reasons.

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Website Links and Cookies

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Our website or any other websites we may have links to other websites or internet resources that are owned and operated by third parties. By clicking on those links, you will be taken to another website or resource. We are not responsible for those other websites or resources or how they collect or process your personal information. We suggest that you read the privacy policies of those other sites to understand how they collect and use your personal information.

We use cookies to enhance your website experience. A cookie is a small text file that a website asks your browser to store on your device. It helps us remember your preferences and login information. First-party cookies are set by us, while third-party cookies come from a domain different than the website you are visiting. We use third-party cookies for advertising and marketing. 

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Withdrawing your Consent

You can withdraw your consent for the collection, use, or disclosure of your personal information at any time. You can contact us or write to us. If you have concerns about unsubscribing, please contact us. If you end your membership to our loyalty scheme, it does not automatically mean that you want to unsubscribe from marketing communications, and we will assume that you still consent to receive them unless you unsubscribe or withdraw your consent from these also. 

You have the right to access, rectify, and delete your personal information, as well as request its portability and the restriction of its processing. You can also object to the processing of your personal information and withdraw your consent at any time. If you need to exercise your rights or have any concerns, please contact us. We will explore and take necessary measures to resolve your issues. If you are not satisfied with our response, you can lodge a complaint with the supervisory authority.

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Policy Adoption and Subsequent Changes

 

This Privacy Policy was last updated on 13.04.2023.

 

We may make changes to this Privacy Policy from time to time and will notify you of any changes by posting them on our website. If we decide to use your personal information for any purpose other than what is listed in this Privacy Notice, we will notify you and obtain your consent if necessary.